Re: Postmaster web log on problems

["Nitai @ ComputerOil" <nitai@xxxxxxxxxxxxxxx>]

On 22.11.2002 5:04 PM, "Markus Cavelti" <info@xxxxxxxxxxxx> wrote:

> Yes, so I do. I  have the same problem you have, Aasun.
> When I try to log on the web interface as postmaster an error occurs "
> E-Mail adress or password do not match an existing account!
> 
> I have no idea what's the problem and tenon - Sue Chester - couldn't
> help either. Guys I want back R712!

I have reported this problem to Tenon a couple of times, but they could not
trace it or whatever.

Anyhow, if you upgrade PO and all of the sudden your postmaster account is
reverted back to a normal account you need to login to your machine with ssh
or telnet.

Go to the cmdutils directory and run the changepostmasterpasswd script.
Eneter your password and try to login as postmaster. Viola, it should work
now.

This has happened to us after every PO upgrade.

Hope this helps.

Sincerely
Nitai Aventaggiato
CEO

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