Post.Office Technical Support Fee Changing in 2003

[anita@xxxxxxxxx (Anita Holmgren)]

To all current Post.Office customers:

We wanted to give you a heads-up on Tenon's plans to increase fees 
Post.Office technical support.  Next year, we will start to offer 
technical support to Post.Office users on non-Mac platforms, as well 
as continuing to support our Mac OS X customers.

The current $99/year support fee is a real bargain and doesn't begin 
to pay for our technical support team.  We will be adopting the 
Software.com/Openwave pricing model of $75 per incident, with a five 
incident minimum payment of $375.

Before we instituted this new policy, we wanted to give our current 
customers the option of buying a $99 Maintenance contract now, before 
the price increase.  You can simply go to the web order form and 
choose Post.Office Maintenance at the bottom of the form.  (If you 
want to order multiple years, just press "back" and add another 
Maintenance package to your shopping cart.)

We hope that you all are having a good holiday.  We appreciate your 
support and we wish you all the very best for the new year ahead!

-Anita
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Tenon Intersystems                                       805-963-6983
1123 Chapala Street                                   anita@xxxxxxxxx
Santa Barbara, CA 93101                          http://www.tenon.com
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