Re: 550 relay error when sending multiple e-mails

You can easily verify this by turning off the option for checking the names
before sending messages in Outlook.  By doing this, you will get a bounce
back message of the non valid email address.

-Deo

On 12/10/02 5:27 PM, Dan Tappin at dan.tappin@xxxxxxxxxxxxxxx wrote:

> Hmmm I have seen the same thing.
> 
> I think it is a bad e-mail address.  I think Outlook hangs he entire queue
> of messages if even one message has a bad address (either a full mailbox or
> a non-existent address).
> 
> It could also be a filter.  Do you have any filters?  I wish I could be more
> help.  I have seen the same issue before and I am sure it is one of the two.
> Try checking your PO logs.
> 
> Dan
> 
>> -----Original Message-----
>> From: Jason Bayer [mailto:jason@xxxxxxxxxxxxxxxxxxx]
>> Sent: Tuesday, December 10, 2002 3:21 PM
>> To: post_office@xxxxxxxxxxxxxxx
>> Subject: 550 relay error when sending multiple e-mails
>> 
>> 
>> I have a client who is using Microsoft Outlook (on XP) to send large
>> batches of e-mails to his clients using the Mail Merge function of
>> Outlook.  When doing this Outlook creates an individual e-mail for each
>> person on his list and adds these to the Outbox.  He may have a list of
>> 50-100 e-mails in his Outbox waiting to be sent.  However, when he
>> sends the messages they will process up to a point and then he will get
>> an error message that reads:
>> 
>> The message could not be sent because one of the recipients was
>> rejected by the server.  Server response: '550 relaying mail to
>> <example: mac.com> is not allowed'.
>> 
>> Once he receives the error message, he can no longer send batches of
>> e-mail.  If he clicks the Send/Receive button to send again it tries to
>> send the remaining messages but he will always get the 550 error.  I
>> must then restart post.office for him to resume his batch sending.
>> 
>> I'm running Post.Office v. 3.5.3 release 714 on a PowerMac G3 450 w/
>> 640MB - Mac OS X Server v .10.1.4
>> 
>> I not really sure where to start in troubleshooting this issue.  Any
>> help would be greatly appreciated!
>> 
>> Jason Bayer
>> Architechnology, Inc.
>> 11126 Kenwood Road
>> Cincinnati, OH  45242
>> 513-985-9100
>> jason@xxxxxxxxxxxxxxxxxxx
>> 
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> 
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