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Post.Office

RE: 550 relay error when sending multiple e-mails

To: <post_office@xxxxxxxxxxxxxxx>
Subject: RE: 550 relay error when sending multiple e-mails
From: "Dan Tappin" <dan.tappin@xxxxxxxxxxxxxxx>
Date: Tue, 10 Dec 2002 15:27:19 -0700
Hmmm I have seen the same thing.

I think it is a bad e-mail address.  I think Outlook hangs he entire queue
of messages if even one message has a bad address (either a full mailbox or
a non-existent address).

It could also be a filter.  Do you have any filters?  I wish I could be more
help.  I have seen the same issue before and I am sure it is one of the two.
Try checking your PO logs.

Dan

> -----Original Message-----
> From: Jason Bayer [mailto:jason@xxxxxxxxxxxxxxxxxxx]
> Sent: Tuesday, December 10, 2002 3:21 PM
> To: post_office@xxxxxxxxxxxxxxx
> Subject: 550 relay error when sending multiple e-mails
>
>
> I have a client who is using Microsoft Outlook (on XP) to send large
> batches of e-mails to his clients using the Mail Merge function of
> Outlook.  When doing this Outlook creates an individual e-mail for each
> person on his list and adds these to the Outbox.  He may have a list of
> 50-100 e-mails in his Outbox waiting to be sent.  However, when he
> sends the messages they will process up to a point and then he will get
> an error message that reads:
>
> The message could not be sent because one of the recipients was
> rejected by the server.  Server response: '550 relaying mail to
> <example: mac.com> is not allowed'.
>
> Once he receives the error message, he can no longer send batches of
> e-mail.  If he clicks the Send/Receive button to send again it tries to
> send the remaining messages but he will always get the 550 error.  I
> must then restart post.office for him to resume his batch sending.
>
> I'm running Post.Office v. 3.5.3 release 714 on a PowerMac G3 450 w/
> 640MB - Mac OS X Server v .10.1.4
>
> I not really sure where to start in troubleshooting this issue.  Any
> help would be greatly appreciated!
>
> Jason Bayer
> Architechnology, Inc.
> 11126 Kenwood Road
> Cincinnati, OH  45242
> 513-985-9100
> jason@xxxxxxxxxxxxxxxxxxx
>
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