Re: Postmaster web log on problems

Ok.  I'm back in my office.  Here's a little more detail of the problem...

I can only have the full postmaster access if I'm on the actual mail server.
If I'm on any other machine, I can log in fine, but I only have access to
the actual postmaster account...as if I'm a regular user.

I've tried all the tricks that people here have mentioned...

1. the below, using the changepostmasterpasswd script..  Didn't do anything
for me
2. re-running the setup/installer app...  Didn't do anything

Does anyone have any idea what this is??  And why it's happened
progressively?  (first...i could only access postmaster privileges from
within my office... Now, only on the actual mail server)

Does the new 715 build fix this?

Thanks,
aasun

On 11/22/02 6:52 PM, "Nitai @ ComputerOil" <nitai@xxxxxxxxxxxxxxx> wrote:

> On 22.11.2002 5:04 PM, "Markus Cavelti" <info@xxxxxxxxxxxx> wrote:
> 
>> Yes, so I do. I  have the same problem you have, Aasun.
>> When I try to log on the web interface as postmaster an error occurs "
>> E-Mail adress or password do not match an existing account!
>> 
>> I have no idea what's the problem and tenon - Sue Chester - couldn't
>> help either. Guys I want back R712!
> 
> I have reported this problem to Tenon a couple of times, but they could not
> trace it or whatever.
> 
> Anyhow, if you upgrade PO and all of the sudden your postmaster account is
> reverted back to a normal account you need to login to your machine with ssh
> or telnet.
> 
> Go to the cmdutils directory and run the changepostmasterpasswd script.
> Eneter your password and try to login as postmaster. Viola, it should work
> now.
> 
> This has happened to us after every PO upgrade.
> 
> Hope this helps.
> 
> Sincerely
> Nitai Aventaggiato
> CEO


-- 
Aasun Eble
Director of Technology

Direct: 323-634-2040
Main: 323-933-2240
Fax: 323-933-2241
www.glaad.org

---------
Tenon Intersystems' Post.Office Mailing 
List
To unsubscribe: send mail to 
post_office-request@xxxxxxxxx
with the subject: unsubscribe
Find the searchable mailing list archives 
at:
http://postoffice.computeroil.com/