Re: Too much trouble with PO

Alexei,

What else could you want in the install manual?

It goes through all of your pre-configuration steps including DNS, then
steps you through the install process.
All of the Post.Office manuals are very thorough.  If you have suggestions,
we would like to hear them.

I am sorry you had problems installing.  the majority of feedback from the
install process is positive.

--eric


on 1/31/03 5:10 PM, AlexeiZ@xxxxxxx at AlexeiZ@xxxxxxx wrote:

> 
> In a message dated 1/31/03 11:47:15 AM, dongsoo@xxxxxxxxxxxxxxxxxxx writes:
> 
> << 
> Not sure how your setting is.
> But I am totally opposite. I recently switched to PO. First day of
> installation, put it on production. Everyone is happy.
> Why don't you go step by step with manual and see if you missed out
> anything. 
>>> 
> 
> Here is some input from a new user. I like Tenon  a lot,  started using
> WebTen almost 4 years ago and happily moved to iTools now.
> 
> Now I am in the process of installing PO - what a mess! Following the manual
> doesn't help - I honestly tried and  got stuck. Then I called Tenon and Sue
> looked into my setup and it didn't work after spending some time on the phone
> and following her suggestions step by step.
> 
> Then she told me that there is a bug and I should upgrade to 717. I did and
> it still doesn't work. Then Sue got  into my machine remotely and it still
> didn't work, so she uninstalled PO and told me to reinstall it.
> I did - and still cannot make any sense of it.
> 
> If it sounds like a normal way of  installing software, I am sorry.  In my
> opinion well developed software doesn' behave this way. And yes, I went
> through the steps in the manual (which is also not really good}.
> 
> AZ
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