Re: Backup instructions


I have a feeling that they are just trying to tell you that there maybe
something else you should look at.  ie: some of these problems might  not
specifically be Post.Office's fault.  more below...

OK. Benefit of the doubt then. I read many tech sites on numerous issues, and there are always those who "contribute" by saying, "Mine works."

Futzing around with this kind of thing is fun when the usual tech
demands aren't weighing on me; it stimulates my gray matter. But in
a time crunch, I don't have time to seek Unix help. Tenon, we need  a
GUI for ALL of it, including reading the log files. I know about
Logmaster and other utilities, but again, in a time crunch . . . I
need to know there a problems before my end users do.

These items are coming.  We are trying to satisfy the needs of our  users as
quickly as possible.

Except that you sell it as a product that is managed with a web browser.

SMTP that mysteriously stops

As far as I know, no other customers have had this problem. Is this  still an
issue?

It was an issue yesterday. That's why you guys recommended I stop Retrospect. We'll see if it happens again.

Webedge installer that changed my hostconfig file, removing
references to Post.Office.
IMAP and POP before SMTP can't coexist

We are looking into any Pop before SMTP problems.  I am not sure what  this
means though.  are you saying that there is no IMAP before SMTP, or  that
IMAP breaks POPbefore SMTP?

You're welcome to look at my logs. Sue has the passwords. If someone has a POP account and then that person decides to go IMAP, server no worky. Errors get written with every attempted save to any IMAP folder. Sue said this would be an issue until you implement SMTP AUTH.

Tracking down why we couldn't send mail through Webedge
Relay denied when sending to multiple recipients
SPAM! And using filters slows the server to a crawl.

You probably used a character that is reserved for regular expressions.
check the FAQ for a list of these.  the most common are "?" or "-".

And that would explain why suddenly, after days of smooth operation, ANY user who addressed a message to multiple recipients would get a relay deny message? Bah! You really think they all used reserved characters? All of them?

Being used as a relay by spammers. Still not sure that it's fixed.

This is a very important issue.  use ordb.org to check your server.
Post.Office ships as closed relay. please see:
http://www.tenon.com/faq/ faq.php?display=faq&nr=34&catnr=5&prog=3.5.3&lang=e
n&onlynewfaq=1
for details.

I don't believe you're saying that the default config is closed. That wasn't my experience. Do you and Sue sit in the same office?

Never got a secondary server to work. NEVER worked. Sue looked at
it, too. NEVER worked! Why?

This should be fairly simple.  What is not working about it?
http://www.tenon.com/faq/ faq.php?display=faq&nr=7&catnr=5&prog=3.5.3&lang=en
&onlynewfaq=1

I don't even want to think about this one anymore. I'm paying an outside company (eDox) to act as a backup server and spam filter for me. I shouldn't have to, but I am.

I'm exhausted and need to go home. If this is the end of my mail troubles , cool. I hope it is.

Rick

Please continue to let us know when you have problems.

--Eric

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