Re: Backup instructions

[Peter Haase <haase@xxxxxxxx>]

Rick, You make it sound like everyone that runs PO is having the same 
problems you are. This is absolutely false. I was merely trying to 
point out to you my environment, setup and traffic load as well as 
overall experience. I am sorry you are having all these problems but 
to blame PO is absolutely wrong since many others are happily 
chugging along. Yes, its a Mac but OS X is a whole new ball game 
underneath and I think you just need to step back and work through 
the problem very methodically. If it means reinstalling to make sure 
things are configured properly and given a clean start then thats 
what you should do. It does not take that long. If you are looking 
for a more encompassing GUI friendly or simpler system then perhaps 
you made the wrong choice. There are many of us out here where PO is 
set it and forget it and it runs for months without a reboot so I do 
not think that just stating "I am having all these problems so FIX 
IT" or "I REFUSE" to do this or that is going to help your situation 
any.



On Thursday, February 27, 2003, at 02:14 PM, Rick Roberts wrote:

> It is on a pristine OS X 10.2.3. installation. I had problems before 
> I ever added Retrospect or WebEdge to the mix. Retrospect is now 
> gone. As for WebEdge, if I can't install a product from the company 
> that makes the mailserver, then something is wrong.
> To repeat myself, I DID FOLLOW THE INSTRUCTIONS TO THE LETTER. On 
> top of that, Sue has gone over the installation carefully. There are 
> flaws in the product. If I were the only one experiencing these 
> issues, that would be one thing, but I'm NOT THE ONLY ONE. I work in 
> a heavy production environment, I simply REFUSE to reinstall the 
> system and PO. That's bull. This is the Mac, for God's sake - not 
> Windows. Reinstalling anything is a Windows tech's answer to any ill.
>
> I researched this product, paid for this product, purchased the 
> support option, meticulously installed it, followed up with Tenon to 
> check the installation, and have had too many problems. Now, they 
> need to fix it. They've admitted that at least one of the problems 
> I'm having is a known bug. They're the developers. FIX IT.
--
Peter Haase
Systems & Network Manager
Laboratory Directed Research and Development
Science and Technology Base Programs
Los Alamos National Laboratory
505.667.2684

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