Re: Backup instructions

[sue@xxxxxxxxx (Sue Chester)]

On Thursday, February 27, 2003, at 04:21 AM, Rick Roberts wrote:

> Thanks to all of you who responded with excellent instructions. I'll 
> work on a CRON job for backups today.
>
> Futzing around with this kind of thing is fun when the usual tech 
> demands aren't weighing on me; it stimulates my gray matter. But in 
> a time crunch, I don't have time to seek Unix help. Tenon, we need a 
> GUI for ALL of it, including reading the log files. I know about 
> Logmaster and other utilities, but again, in a time crunch . . . I 
> need to know there a problems before my end users do.
>
> My company thought it was hiring an expert when they got me, and 
> they did . . . with MACS! It doesn't give them much faith to see me 
> constantly having to turn to Tenon or the wider UNIX community to 
> work out the seemingly endless string of voodoo with our mail 
> server. Give us check boxes, drop down menus, pop up alerts, email 
> alerts.
>
> Tenon, please! When I read that ISPs ran on Post.Office, and you 
> guys told me an iMac was more than adequate for a workgroup of 20, I 
> thought, "Man, this is the server for me." Instead, I have become a 
> babysitter, and to make it worse, the business types in my company 
> are asking, "Duh, why don't we just get an Exchange server?"

In my personal opinion, you are experiencing problems that I have not 
seen in my several years of experience in supporting Post.Office. 
For so many customers, setting up Post.Office is about the last they 
have to think about the product.  Normally, Post.Office simply runs. 
It's a very stable product.
We would like to get to the bottom of the problem that you're having 
with Post.Office.  Since I haven't isolated the problem yet, it's 
hard for me to tell you what is causing it.    I have faith that I 
can find out, however, and it can be resolved.  If so, you wouldn't 
need to use many UNIX skills and you wouldn't need to babysit the 
product.
I apologize that you are having these problems, and I am trying to 
isolate the cause.


> Venting here. I simply wanted a UNIX-strength little mail server 
> that would just sit and run and run and run. Instead, I have 
> repeatedly dealt with the following:
>
> SMTP that mysteriously stops
> Webedge installer that changed my hostconfig file, removing 
> references to Post.Office.
> IMAP and POP before SMTP can't coexist
> Tracking down why we couldn't send mail through Webedge
> Relay denied when sending to multiple recipients
> SPAM! And using filters slows the server to a crawl.
> Being used as a relay by spammers. Still not sure that it's fixed.
> Never got a secondary server to work. NEVER worked. Sue looked at 
> it, too. NEVER worked! Why?

  Can we re-visit this?

Sue

> Sue has been in and out of my machine on numerous occasions and 
> assures me there is nothing goofy about my setup. I followed install 
> instructions to the letter and sought Tenon guidance all along the 
> way. Now I'm so frustrated. I swear if I have another problem, I 
> will be forced against my will to get a new mail server. This all 
> makes me look like Dumb and Dumber Does Mail to the folks who hired 
> me only 4 months ago.
> Rick Roberts
> Atlanta, GA
>
> On Wednesday, February 26, 2003, at 07:36  PM, Marc Kaiwi wrote:
>
> > Hahah .... My sentiments exactly! : c)
> >
> > On Wednesday, February 26, 2003, at 02:53  PM, Rick Roberts wrote:
> >
> > > ...I'm a Mac guy. What does "Back up the following items making 
> > > sure to maintain permissions and links" mean exactly? What's wrong 
> > > with including the syntax?! Argh.
> > >
> > > Rick Roberts
> > > Atlanta, GA
> >
> > Signed: Marc Kaiwi
> >
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