Re: Backup instructions

[marc@xxxxxxxxx (Marc Kaiwi)]

Now I don't want to be too hard on Tenon here  because I do like the 
product, but I have the same troubles as you. I've been hacking at 
Post.Office for over 6 months now and it still isn't working 80% ... 
although I think I've almost got it now. : c) I'm down to just a few 
small problems left.

Let's see,  I've been through:

1.) Problem: P.O going haywire and writing many tens of thousands of 
error messages to deferred mail
	Corrective Action:  Tenon's crack team of firefighters went 
in and fixed it. I spent hours deleting them.

2.) Problem: P.O SMTP processes going out of control.
	Corrective Action:  Something wrong with the way PO handles 
body filters? --Don't use body filters anymore.

3.) Problem: Open Relay problems after following initial installation 
instructions
	Corrective Action:  Had to call Tenon ... Should have 
realized the "default" install leaves you with an open relay.

4.) Problem: P.O admin works 50% of the time
        Corrective Action:  Get it set once ... Don't fool with it any more!

5.) Problem: Continuous dumping of discarded junk mail into messages folder.
	Corrective Action:  NONE! Babysit it --  I go in and clean it 
up every few days.

6.) Problem: WebEdge was a complete failure.
        Corrective Action:  Don't use WebEdge

7.) Problem: P.O. Help files missing
        Corrective Action:  NONE -- ask on list.

There are more, I just can't think at the moment.

I've given up on the idea of putting it into production and have 
resigned myself to using PO on my own personal server only. The 
Tennon staff has been into it twice now but have nothing new to 
report.

I think my biggest beef with P.O. is the cryptic, "you should know 
this already" style instructions.

I think it's the Mac meets UNIX world. You ask a Mac guy a question 
and he'll tell you "Oh, look in the apple menu". You ask a UNIX guy a 
question and he'll tell you "go read DNS and BIND" !  I don't get it?

I'll continue working on Post.Office and "as god as my witness, one 
of these days I'll make it right!" : c)

Thanks,


On Thursday, February 27, 2003, at 04:21  AM, Rick Roberts wrote:

> Thanks to all of you who responded with excellent instructions. I'll 
> work on a CRON job for backups today.
>
> Futzing around with this kind of thing is fun when the usual tech 
> demands aren't weighing on me; it stimulates my gray matter. But in 
> a time crunch, I don't have time to seek Unix help. Tenon, we need a 
> GUI for ALL of it, including reading the log files. I know about 
> Logmaster and other utilities, but again, in a time crunch . . . I 
> need to know there a problems before my end users do.
>
> My company thought it was hiring an expert when they got me, and 
> they did . . . with MACS! It doesn't give them much faith to see me 
> constantly having to turn to Tenon or the wider UNIX community to 
> work out the seemingly endless string of voodoo with our mail 
> server. Give us check boxes, drop down menus, pop up alerts, email 
> alerts.
>
> Tenon, please! When I read that ISPs ran on Post.Office, and you 
> guys told me an iMac was more than adequate for a workgroup of 20, I 
> thought, "Man, this is the server for me." Instead, I have become a 
> babysitter, and to make it worse, the business types in my company 
> are asking, "Duh, why don't we just get an Exchange server?"
>
> Venting here. I simply wanted a UNIX-strength little mail server 
> that would just sit and run and run and run. Instead, I have 
> repeatedly dealt with the following:
>
> SMTP that mysteriously stops
> Webedge installer that changed my hostconfig file, removing 
> references to Post.Office.
> IMAP and POP before SMTP can't coexist
> Tracking down why we couldn't send mail through Webedge
> Relay denied when sending to multiple recipients
> SPAM! And using filters slows the server to a crawl.
> Being used as a relay by spammers. Still not sure that it's fixed.
> Never got a secondary server to work. NEVER worked. Sue looked at 
> it, too. NEVER worked! Why?
>
> Sue has been in and out of my machine on numerous occasions and 
> assures me there is nothing goofy about my setup. I followed install 
> instructions to the letter and sought Tenon guidance all along the 
> way. Now I'm so frustrated. I swear if I have another problem, I 
> will be forced against my will to get a new mail server. This all 
> makes me look like Dumb and Dumber Does Mail to the folks who hired 
> me only 4 months ago.
>
> Rick Roberts
> Atlanta, GA

Signed: Marc Kaiwi

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