Re: Help ... please!

Marc,

please send your postmaster and ssh login to me off the list.  I have never
heard of this happening before, so there is no quick solution we can give
you.

--Eric
 

on 2/17/03 3:43 PM, Marc Kaiwi at marc@xxxxxxxxx wrote:

> On Monday, February 17, 2003, at 02:09  PM, FAQ wrote:
> 
>> I am not sure what you are showing us.
> 
> Again ... This is a short list of discarded SMTP filter messages which
> are being stored in the messages folder. <-- this is the problem
> 
>> The messages folder will contain
>> many messages that cannot be delivered generally due to bad return
>> addresses.  you can manage these messages in the Post.office web
>> interface:
>> 
>> Deferred Mail :  View/Process List of Queued Mail :
> 
> There are no messages in the Post.office interface to manage. They
> don't show up under "Deferred Mail" or anywhere else!
> 
>> Generally this occurs when spammers send mail to non-existant accounts
>> and
>> they are not using real return addresses.  The server tries to bounce
>> the
>> message to them and the remote server will not accept it.
> 
> Yes but Handle Error Messages is set to: When undeliverable mail cannot
> be returned because the return address is bad:  Delete message. NOT
> store messages the the /var/spool/post.office/messages folder forever!
> 
> I'm sorry but I don't understand why I can't seem to get the simple
> point across that "discarded" messages from my SMTP filters are being
> stored in the var/spool/post.office/messages folder where they will
> pile up forever until my hard disk fills up and overflows with unwanted
> junk mail. Why would I want to keep them? If I wanted to keep them I
> would set the filter to "copy to" and keep them in my "I love to keep
> junk mail" folder!?!
> 
> You have suggested that something may be corrupted but unfortunately
> this doesn't give me enough information to go on in my attempt to
> correct this problem. I have already deleted and re-built the filters
> and given Tenon access to the server so they could take a look around
> inside.
> 
> Should Post.Office be un-installed and with a complete new
> installation, re-installed, or can one simply download and run the
> latest Post.Office installer? I'm fishin' for answers.
> 
> Seriously, what should I do here? I just want to get this fixed once
> and for all.
> 
> Signed: Marc Kaiwi
> 
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