Re: Help ... please!

[marc@xxxxxxxxx (Marc Kaiwi)]

On Monday, February 17, 2003, at 02:09  PM, FAQ wrote:

> I am not sure what you are showing us.

Again ... This is a short list of discarded SMTP filter messages 
which are being stored in the messages folder. <-- this is the problem

> The messages folder will contain
> many messages that cannot be delivered generally due to bad return
> addresses.  you can manage these messages in the Post.office web interface:
>
> Deferred Mail :  View/Process List of Queued Mail :

There are no messages in the Post.office interface to manage. They 
don't show up under "Deferred Mail" or anywhere else!

> Generally this occurs when spammers send mail to non-existant accounts and
> they are not using real return addresses.  The server tries to bounce the
> message to them and the remote server will not accept it.

Yes but Handle Error Messages is set to: When undeliverable mail 
cannot be returned because the return address is bad:  Delete 
message. NOT store messages the the /var/spool/post.office/messages 
folder forever!

I'm sorry but I don't understand why I can't seem to get the simple 
point across that "discarded" messages from my SMTP filters are being 
stored in the var/spool/post.office/messages folder where they will 
pile up forever until my hard disk fills up and overflows with 
unwanted junk mail. Why would I want to keep them? If I wanted to 
keep them I would set the filter to "copy to" and keep them in my "I 
love to keep junk mail" folder!?!

You have suggested that something may be corrupted but unfortunately 
this doesn't give me enough information to go on in my attempt to 
correct this problem. I have already deleted and re-built the filters 
and given Tenon access to the server so they could take a look around 
inside.

Should Post.Office be un-installed and with a complete new 
installation, re-installed, or can one simply download and run the 
latest Post.Office installer? I'm fishin' for answers.

Seriously, what should I do here? I just want to get this fixed once 
and for all.

Signed: Marc Kaiwi

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