Re: Domain Problem

[sue@xxxxxxxxx (Sue Chester)]

Hello Charles,
On Tuesday, June 10, 2003, at 06:51  PM, Charles Ying wrote:

> My gripe is Post.Office never documented how and where they get host 
> info and how it is used (in a flow chart kind of way). We know if 
> you set hostname to Apple's default of "-AUTOMATIC-" that 
> Post.Office will somehow get your PTR record, which, for many of

Post.Office doesn't need a PTR record set, in order to install it.

If you can bring up a terminal window, and type in "hostname" in that 
window, and it returns just the name of the machine, then Post.Office 
is all set to install properly.

> Then, there is the field in the web form that does 
> "auto-completion". That is also a place where you are supposed to 
> enter almost the same information, namely "domain.com" or 
> mail.domain.com" but is not clear which one you should use. The same 
> as your hostname entry or same as the Postmaster address you enter 
> in the Post.Office app? My mail server hostname is mail.domain.com. 
> But my postmaster account name is postmaster@xxxxxxxxxxx If I try to 
> log in as postmaster@xxxxxxxxxxxxxxx, PO refuses to let me log in. 
> So I have to change my auto-complete to domain.com so as not to have 
> to always have to delete the mail. before I log in each time.

You can set this the way you want it by logging into Post.Office as 
the Postmaster and then going to System Config/Set Mail Routing 
Options.  Change the "Address Completion Domain" to whatever you wish.



> shouldn't the login code allow us to log in either as 
> postmaster@xxxxxxxxxx or postmaster@xxxxxxxxxxxxxxx?

If you add this as an additional email address in the Postmaster's 
Account Data Form you should be able to log in either way.



Because, most of the time, you won't be able to bring up a terminal 
window, type in "hostname" and have the machine name, without your 
domain name, come back, we came up with a work around to get around 
the problem.  This work around can be a little intimidating if you 
don't want to have to be a "UNIX geek" to use it.  (You don't have to 
be, but it looks like you do).


The Post.Office installer, however, does currently have a problem 
with setting the hostname, and we are modifying the Post.Office 
installer to eliminate these issues.  This will be available in a 
free update soon.

>

Sue

> Charles
>
>
> At 3:42 PM -0500 6/10/03, Bill Lamb wrote:
> > I just installed the latest version on OS X Server 10.2.5. Everything went
> > fine, but I have a strange domain problem.
> >
> > My postmaster account is now listed as: postmaster@xxxxxxxxxxxxxxxxxxxxx
> >
> > When I attempt to change that in the Web interface (Primary E-mail Address),
> > I get:
> >
> > >  An error occurred when processing one of the fields on this form:
> > >  Account-Manager/HTML-Range-Error/Accounts/SMTP-AddressPMReq
> > >  Please correct the field and try again.
> >
> > Not all receiving mail servers like this, I don't think.
> >
> > How do I correct this?
> >
> > Any ideas appreciated.
> >
> > --
> > B I L L   L A M B   |   blamb@xxxxxxxxxxxxxxxx
> >
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