Re: PostOffice major failure!

The fact that everything slows down to a grind first is really interesting.
This sort of indicates that the CPU is getting more and more bogged down.

One scenario were this can happen is if your SMTP-Accept processes stack up.
This usually happens because of a filter that is bogging the system down.
Boot up the system then watch through the terminal by doing repetitive ps
-jax | grep smtp.

If the number of processes keeps climging, then that is probably the
problem.  The remedy, is to delete filters one by one until you get rid of
them.  Generally, though this is related to body filters since they can take
a long time to execute.  These body filters would be my choice for first
deletions.

If you can boot this and then limit incoming connections - you can do that
through the personal firewall by shutting down ports 25 and 110 (can't
remember which is which for POP and SMTP) so that nothing can reach
post.office.

My bet is that this is the problem.  Post.office has been shown to be
exceptionally stable in almost everyone's installation EXCEPT with the case
described above.

J

On 10/19/03 4:26p, "Alexei Zoubov" <azstech@xxxxxxxxx> wrote:

> Addition - it looks like it is definitely PostOffice!
> 
> If I  boot with the PO folder in Startup items in about 5-10 minutes
> computer slows down and responds to everything with a few minutes delay
> or just turns the ball!
> 
> After taking PO out of Startup items, I have to reboot in single mode,
> run fsck -y for diagnostics and small repair, then iTools, Apache and
> everything else starts to work.
> 
> It seems that the problem is in writing to some files! Looked into
> PostOffice manual index - couldn't find where to look for error log. In
> trouble shooting - just notes on undelivered messages, this and that.
> 
> So, what do I do next? Should  I just run the PO installer again? How
> do I clean PO mailboxes and/or logs?  Where do I find error log to see
> what exactly went wrong?
> 
> Desperate Alexei
> 
> On Sunday, October 19, 2003, at 12:26 PM, Alexei Zoubov wrote:
> 
>> PstOffice was behaving decently lately and suddenly the whole computer
>> with itools 6.7 and PostOffice just  stopped working. The mouse would
>> move, but either would not have any effect or turn into rolling ball
>> for a few minutes - then back.
>> 
>> I restarted in single mode and checked with fsck -=y, there were some
>> minor errors that were repaired. Computer still wouldn't start.
>> 
>> Then I used single user mode to move PostOffice out of Startupitems
>> folder. This time computer started, loaded iTools and started serving
>> pages OK, but without the PostOffice, naturally.
>> 
>> I couldn't find any hint on how to start PostOffice manually, so I put
>> the PO folder into Startupitems again and rebooted - computer wouldn't
>> start again.
>> 
>> After several unsuccessful tries, I managed to get computer up without
>> PO, but now it started to act strangely even without PO - it looks
>> that some work is going on that is preventing it from functioning
>> normally. The mouse either doesn't work or works with a several
>> seconds delay, or turns into the ball for 10-15 seconds!
>> 
>> It may be overflooded logs, I would really appreciate any hints on how
>> to empty them and where they are!
>> 
>> I don't think the mailboxes are full - they have been cleaned
>> regularly.
>> 
>> I tried to find any troubleshooting hints but it looks that there is
>> no advice on how to deal with such global failures!
>> 
>> Anybody with an experience?
>> 
>> Alexei
>> 
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> 
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-- 
It's what you do, not what you say.
If you're not part of the future, then stay out of the way.
-John Cougar Mellencamp

John Sievert
Customer 1st, Inc
2950 Metro Drive, Suite 101
Minneapolis, MN 55425
(952)851-7901
mailto:john@xxxxxxxxxxxxxxx

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