Re: Verification of successful delivery

[anita@xxxxxxxxx (Anita Holmgren)]

At 9:17 AM -0500 12/11/03, Ramon L. Garcia wrote:
> My client has been using your software for a few years; but 
> unfortunately they have not been using it properly.  Due to the lack 
> of training on your product, they have deemed it not beneficial for 
> their use.  In my battles, to have them keep the Post.Office they 
> have asked of me to provide them with a verification feature.  I 
> don't want to use "delivery receipt" features within the email 
> client because I will get back an assload of email messages.
>
> For example;  I send out 1 message to a list of 15000+ names, I want 
> to look at a tallied up log file that will state something to the 
> affect of, "...Message 001123 was successfully delivered to 14509 of 
> 15000+ recipients, please view error log below...".
>
> If anyone out there has any ideas as to how to accomplish this, 
> please share the knowledge.

Ramon, if a message on a list bounces, Post.Office keeps track of the 
bounces and after a settable number of bounces (the default is 3), 
Post.Office removes them from the list.  So the list is always 
pristine.  And bounces can get reported to the Postmaster.

This means that you don't necessarily need a delivery receipt 
feature, because after using a list for a short time there is very 
good assurance that everyone on the list has received the message.

That said, it shouldn't be too hard to create a script that would 
give you the feedback your client needs.  We'll look into this for 
you.

On the subject of logging analysis, recently we added Post.Office 
logging to iTools. You need to have iTools on the Post.Office 
machine. The log report is a graphical representation of the number 
of messages processed on an hour by hour basis, with traffic reports 
for high volume address, etc.  You can check this out by installing 
iTools (the free download) on your Post.Office machine. The log 
reports are under system status.

-Anita
--
Tenon Intersystems                                       805-963-6983
232 Anacapa Street, #2A                               anita@xxxxxxxxx
Santa Barbara, CA 93101                          http://www.tenon.com
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