Re: Mail.app and passwords

On Monday, June 21, 2004, at 08:34 AM, John Sievert wrote:

OK. It happened again.

I had mail open running on airport wireless network. I switched location to ethernet but forgot to plug in the cable so naturally, mail couldn't connect.

I plug it in. It tries to connect, can't and asks for password. I supply password 10x with no success.

I quit mail and restart it, try again. no success.

I reboot and try again. no success.

I go to my mail server and to my account. change my password (actually, just retype it in again just as before). it works. success.

So, it has to be something getting trashed on the mail server. otherwise, why would this work when I reset the password?

To see if the problem is your mail client communicating with the password server, which is the only way that I can think of to change the password through your mail client, you can move the following file out of the directory (for example, move it to your Desktop)

/usr/local/post.office/network/Password-Server

It would be unusual, but maybe that's what's happening. Try it and see if it solves the problem.
You may need to stop Post.Office (/usr/local/post.office/post.office shutdown) first, move the file out, and then restart it with the command /usr/local/post.office/post.office
You will need to be "root" or use "sudo" in front of each of the commands.

Sue

J

--
“An appeaser is one who feeds a crocodile--hoping it will eat him last.” - Winston Churchill

John Sievert
Customer 1st, Inc.
2950 Metro Drive, #101
Mpls, MN 55425
952.851.7901 office
952.851.7907 fax
On Jun 14, 2004, at 5:59 PM, Eric Yang wrote:

This is very strange. I haven't experienced this issue. Does this happen to your account only or you have a number of accounts with the same problem?

regards,
Eric

On Jun 14, 2004, at 3:46 PM, John Sievert wrote:

If I put in the password again in the box that is presented, it accepts it, tries to connect and then comes back and says to enter the password again because the server rejected it.

I have tried re-entering this 5+ times with no success until I reset the password from the web interface.

This is not a good thing.

Comments?

J
--
He who laughs last, thinks slowest.

John Sievert
Customer 1st, Inc.
2950 Metro Drive, Suite 101
Minneapolis, MN 55425
(952) 851-7901
On Jun 14, 2004, at 5:22 PM, Eric Yang wrote:

This is probably due to an active session in POP. When POP-Before-SMTP is enabled, there is 5 minutes window that the server would remember the active session. If you disconnect (i.e. reboot the computer.) and reconnect to the mail server right after reboot. The mail server would ask you to reauthenticate. This could happen more than once, so the email client would pop up the enter password dialog box. You only need to input the password again. Sometimes, it might ask you twice. You just need to enter the password to make sure the previous session is terminated at the server side. Resetting the password should not be necessary.

regards,
Eric

On Jun 13, 2004, at 6:51 PM, John Sievert wrote:

I just noticed a wierd thing. I recently converted over to Apple Mail after I had a fatal crash with Entourage that corrupted the database.

The laptop in question is running Mail on 10.3.4. When Mail is quit or the laptop is restarted, then Post.Office won't recognize the password. I have to go in over the web, change the password before Mail.app can log in.

I am pretty sure this is a post.office issue. Comments?

J

--
"Its what you do, not what you say.
If you're not part of the future, then get out of the way."
-John Cougar Mellencamp

John Sievert
Customer 1st, Inc.
2950 Metro Drive, Suite 101
Minneapolis, MN 55425
Phone: (952) 851-7901 (direct)
Fax: (952) 851-7907
Pager: mailto:john.pager@xxxxxxxxxxxxxxx (<150 chars)

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Tenon Intersystems 805-963-6983
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Tenon Intersystems 805-963-6983
232 Anacapa Street, #2A eyang@xxxxxxxxx
Santa Barbara, CA 93101 http://www.tenon.com