Re: Webmail Issue - Reads No messages when there are messages in the mail server

[Stephanie Wright <swright@xxxxxxxxx>]

> We have an issue now where customers get "No Messages" when they sign into
> webmail but in fact there are emails waiting to be be downloaded.
>
> Odd thing was customer said it was reading "No Messages" I signed into the
> customer's account and it worked fine.
>
> Were are using EIMS as the mail server. It's the primary domain on the EIMS
> server.
>
> Ideas?

It was working for them before?
What browser is the customer using? Maybe there is a caching issue.
Are they using a regular mail client to pop or imap the mail off the server.
--
    Stephanie J. Wright

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Tenon Intersystems                                       805-963-6983
1123 Chapala Street                                 swright@xxxxxxxxx
Santa Barbara, CA 93101                          http://www.tenon.com
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