Re: Webmail Issue - Reads No messages when there are messages in the mail server

[Terry Allen <hmag@xxxxxxxxxxxxxx>]

>We have an issue now where customers get "No Messages" when they sign into
>webmail but in fact there are emails waiting to be be downloaded.
>
>Odd thing was customer said it was reading "No Messages" I signed into the
>customer's account and it worked fine.
>
>Were are using EIMS as the mail server. It's the primary domain on the EIMS
>server.
>
>Ideas?
>
>
>--------------------------------------------------------------------------
>Michael Jezierski - System Administrator/Internet Engineer
Hi there,
        I have come across this with a couple of different browsers,
including the PC & Mac versions of Internet Explorer as well as an older
version of Netscape. The problem could be that their browser is somehow
'caching' the response from a previous webmail session where no mail was
queued. Just a thought.


        Bye for now, Terry Allen
        ___________________________________________________________________
hEARd

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