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Re: Migrate from WebTen to iTools?

To: webten@xxxxxxxxxxxxxxx
Subject: Re: Migrate from WebTen to iTools?
From: Jody McAlister <jodymac@xxxxxxxxxx>
Date: Thu, 20 Jun 2002 11:56:43 -0700
I've owned Itools for months and keep putting off the transition based on being able to fulfill my clients needs.

Here's the points I would hope to see in this paper, as I would love to transition asap. I have a test server running and it has never crashed but the following is what holds me back.

1. I would love a tutorial on setting up a practice mysql database accessed from a virtual domain.
2. A step by step written as you setup a main domain and one virtual domain, with unique cgi-bins for each, and unique ftp users with them being able to set permissions remotely.
3. If any terminal windows are used for configuring, everything explained as if the person has never used unix and they are configuring the server for an administrator who is inconveniently unavailable to lend a hand. (I've had very helpful people give me info to questions before, but I was unable to access directories/find directories with a "just type in this command"
4. A cheat sheet to give webdesigners on paths they need to know for configuring, steps they need to take for mysql access and what I need to do in conjunction also if anything.
5. A list of what should be backed up in case of an unrecoverable hard drive error.


I plan on using mysql and php with the server. The initial problems I had with setting up permissions for remote webdesigners regarding cgi-bin/script folders and my lack of mysql experience to help them trouble shoot is what is keeping me from the final transition. (yes, I know it's my responsibility to learn mysql if I plan on supporting it, but a initial setup would help me greatly with the 3 books I have.)

I will be transitioning one at time as there are some sites that use the plugin flexmail on my webten server and count wwwebula for access counters. The access counters are no big deal, but flexmail will take some effort as I will more than likely have to trash the .flx file that is used as instructions for the information and template.

On Thursday, June 20, 2002, at 11:26 AM, Anita Holmgren wrote:

At 3:11 PM -0400 6/19/02, Ed Pastore wrote:
Thanks, Anita. Your comments help alleviate several of my concerns. However,
the actual migration process still seems pretty random to me. I can see that
the FAQ you provided is indeed helpful with installation, setup, etc. of
iTools, but the process of getting from WebTen to iTools could be assisted a
lot more. Still all I'm seeing is that one document that makes a LOT of
assumptions, without providing much help in getting started with the
migration process.

Have another look at
http://www.tenon.com/support/itools6/osx/transition_doc.shtml and try to
look at it from the eyes of someone who has a patched-together, kinda-stable
version of WebTen running, who currently has limited exposure to OS X, and
who is not that familiar with the Unix mindset. You're about to get an OS X
machine for a replacement web server and you want to see hoe difficult it's
going to be to transition.


Ed, we completely agree with you, the so-called paper on transitioning leaves a lot to be desired. In fact it scares a lot of WebSTAR users, rather than encouraging them to make the leap.

We are in the process of writing the kind of paper you (and others) would like to see. Meanwhile, don't hesitate to ask us for assistance if you're ready to transition and the new/needed paper is not available.

We're very good at helping customers and lots of people have happily made the transition. Even with a good paper from us (and thank you for the outline :-)), there still will be somewhat of a learning curve. However it is precisely the UNIXyness of Mac OS X that makes it so strong. Some of our early iTools customers, way back in the day when Apple first shipped the original Mac OS X Server 1.2, told us that their system was running for 18 months! This kind of stability is not the kind of thing that Mac OS users are accustomed to.

To make a structured document like I'm suggesting would save you Tenon folks
a good deal of tech support time, and would save TONS of time and headaches
for the people who have to do the transition. And honestly, it would make WT
users much more likely to buy iTools instead of trying other alternatives.
And I'll bet it would only take you folks a day or two to write it.

As I said, we are doing this. If you're ready to transition before the paper is posted, just give us a call.


-Anita
-- Tenon Intersystems                                       805-963-6983
1123 Chapala Street                                   anita@xxxxxxxxx
Santa Barbara, CA 93101                          http://www.tenon.com


Jody McAlister
President
In-Site Communications
707-765-9993/800-998-1711

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