Re: Tech Support policy question...

[Jon Nolan <jon@xxxxxxxxxxx>]

How can a webserver possibly serve a site for which there is no IP
interface?  Forgive me, but isn't it monumentally obvious that enabling a
virtual host for a domain that resolves to a certain IP address will cause
that address to be added to the ifconfig tables?

Jon Nolan
Web Dynamics, Inc.


At 1:41 PM -0700 1/29/01, Stephan Wik wrote:
>At 10:52 am -0800 29/1/01, Technical Support wrote:
>
>>This is not a bug.  It is due to misconfiguration of DNS.
>
>Let's be clear. There was a misconfiguration of DNS by our sysadmin.
>But nowhere in the documentation or in the web interface was it
>stated that because of this the IP address of the host in question
>would be added to the ifconfig tables.
>
>The only reference I could find to the offending file was in the
>technical PDF file where itools.sh is mentioned.
>
>I've given up on iTools so this is not such a big deal for me -
>webmin and a thorough understanding of httpd.conf is turning out to
>be the most robust solution. I just wanted to point out that such a
>crucial aspect of hosting - i.e. the management of IP addresses - is
>something that should only be done with the appropriate warnings to
>the user.
>
>If iTools was really clever it would check the A record the CNAME
>resolves to and, if it didn't point to itself, throw up an error
>message. Much nicer than taking an IP that doesn't belong to it.
>--
>Stephan Wik                        http://www.anu.net/
>ANU Internet Services         Lasso/WebCatalog Hosting
>
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