Re7: Help please!!!! - Never mind!

On 01/23/2001 07:07 USA PT (-0800), jon@xxxxxxxxxxx ( Jon Nolan ), 
wrote...

>>>>/Local/Library/WebServer/tenon/libexec/iTools.sh
>>>>
>>>>contains all of the configuration of iTools IP addresses.  If you
>>>>added a virtual host in iTools with the 1.1.1.2 IP address then
>>>>deleted it manually in the httpd.conf, this can happen.
>>>>
>>>>delete the ifconfig and route lines toward the bottom of the file and
>>>>reboot.
>>   Interesting, but is sounds like a user error caused the problem.
>>
>>>This, unfortunately, is the  (only) reason we are dropping iTools and
>>>moving to RedHat with Webmin. We had two occasions when, due to dns
>>>lag in updating a domain, we had loss of service when our iTools box
>>>appropriated the IP address of our main server. No warning - no hint
>>>of what had happened.
>>>
>>>IMHO it's just not OK to update ifconfig without some pretty clear
>>>warnings to the user as to what is about to happen. Automatically
>>>going out to DNS, resolving a CNAME and updating ifconfig is, I
>>>suppose, user-friendly but in our case it was a disaster.
>>
>>   Has Tenon indicated a fix for this?
>
>I'm not sure a "fix" is in order.  A main purpose of using iTools is to
>take advantage of the user interface.  If one adds something with the user
>interface and removes it manually without a clear understanding of what the
>add did then problems can be expected.  I think Tenon could provide a tech
>note that explains what files are updated by what actions.  That would go a
>long way to heading off disasters.  However, the functionality is fine by
>me.  I'm glad I don't have to mess around with ifconfig every time I add a
>virtual host.
   I agree whole heartedly, but those comments apply to the first section 
of quotes ( preceeded by ">>>>" ), but the poster in the section just 
above your comments seems to be discussing a second, side problem, 
possibly not related to hand editing of files ( "Automatically going out 
to DNS... ), and I'm still curious about Tenon's response to this.

Glenn

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