Re5: Help please!!!! - Never mind!

At 1:39 PM -0700 1/21/01, Glenn A. Bookout wrote:
>
>>>/Local/Library/WebServer/tenon/libexec/iTools.sh
>>>
>>>contains all of the configuration of iTools IP addresses.  If you
>>>added a virtual host in iTools with the 1.1.1.2 IP address then
>>>deleted it manually in the httpd.conf, this can happen.
>>>
>>>delete the ifconfig and route lines toward the bottom of the file and
>>>reboot.
>   Interesting, but is sounds like a user error caused the problem.
>
>>This, unfortunately, is the  (only) reason we are dropping iTools and
>>moving to RedHat with Webmin. We had two occasions when, due to dns
>>lag in updating a domain, we had loss of service when our iTools box
>>appropriated the IP address of our main server. No warning - no hint
>>of what had happened.
>>
>>IMHO it's just not OK to update ifconfig without some pretty clear
>>warnings to the user as to what is about to happen. Automatically
>>going out to DNS, resolving a CNAME and updating ifconfig is, I
>>suppose, user-friendly but in our case it was a disaster.
>
>   Has Tenon indicated a fix for this?

I'm not sure a "fix" is in order.  A main purpose of using iTools is to
take advantage of the user interface.  If one adds something with the user
interface and removes it manually without a clear understanding of what the
add did then problems can be expected.  I think Tenon could provide a tech
note that explains what files are updated by what actions.  That would go a
long way to heading off disasters.  However, the functionality is fine by
me.  I'm glad I don't have to mess around with ifconfig every time I add a
virtual host.

Jon Nolan
Web Dynamics, Inc.


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