Re: Upgrading to iTools 6.1 - help needed

[charles <cfaris@xxxxxxxxxxx>]

Does it say it couldn't resolve the nameserver just before it says it's closing
down squid????

This means that it doesn't know the nameserver and squid can't run so the
webserver (Even if it say it's running in the admin) will not run.   This I
don't understand.....why would it say it's running in the admin when it really
isn't.....

OK if this is your problem there are a couple of reasons it could be........And
this only happens with OSX not with OSX Server...... if your connection is bad
to the internet for reasons like your isp is unreliable and sucks from time to
time.......it will not wait on bootup for a proper connection it will just never
resolve.........

FIX.....wait until you have a better connection and reboot......this should not
be but is......why the server was made dependent on a DNS resolve all of a
sudden Is beyond me.

Another reason for this could be (and I'm not sure why)  there seems to be a
problem why dns and virtual host containers................

FIX.........erase the virtual host.....erase the dns entry...........re-do the
dns entry and create the virtual host again in that order........Like I
said....I don't know why but that does work..........

One other thing that may be a little far fetched.........Do not install with the
package installer as root.....log in as a admin user

good luck
C

Peter Bengtson wrote:

> I just tried upgrading my iTools 6.0 installation to 6.1 using the
> updater. The Tenon iTools FAQ states it is just a question of running
> the 6.1 installer on top of 6.0, without any extra steps:
>
> > How do I upgrade to iTools 6.1?
> >
> > iTools 6.1 is a free update and install that is available from
> > the iTools product page. You will not need to un-install previous
> > versions of 6.x to install 6.1. All of your configuration will be
> > saved properly.
>
> However, when I followed these instructions and ran the iTools.pkg
> installer, iTools refuses to start after installation. Squid terminates
> abnormally, and none of the virtual domains answers properly. The admin
> server doesn't respond either.
>
> Then I checked "Updating-iTools.rtf" in the Release_Notes folder. It
> contains contradictory information, instructing me to run the
> "installer.sh" script. When I tried to do so, I was told I needed to be root.
> Logging in as root and attempting to run the installer.sh script again
> results in messages like "Don't delete me!" and messages stating that
> running the script will remove scripts necessary to run the script.
>
> Rerunning the iTools updater doesn't change the situation.
>
> Installing the 10.0.4 update doesn't help either, neither trying to run
> the iTools updater after that point (something I think is less than
> ideal and requires manual tweaking of files, but at this point I was
> desperate to try anything, even if it required additional steps in order
> get some sort of response from the server).
>
> Does anybody on this list how I should proceed? Tenon's instructions are
> really no help at all, and I can't find any help on their site.
>
>         / Peter Bengtson
>
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