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Re: Changing the admin password - help!

To: itools@xxxxxxxxxxxxxxx
Subject: Re: Changing the admin password - help!
From: "Eckbert P. Dollhofer" <eckbert@xxxxxxxxxxxxxxx>
Date: Fri, 19 Jul 2002 12:24:50 +0200
I Think this problem occurs when you change the password in the ftp-users tab!
Didn't know about the "set admin password" feature - oh this can only be done on the
machine. You cant do this from remote or is there a chance?


Info: the user on the machine is called admin and there is the itools user with
the same name. Maybe this is the problem.

Am Donnerstag den, 18. Juli 2002, um 23:57, schrieb Erik Lotspeich:

Peter,

I do not know of any bug in Netscape that would give a problem changing
Users settings with the Admin Server.  Do you have additional information?

Using the "Set Admin Password" feature in the iTools application should
set the password from whatever it was to the current value.  We have never
seen a situation where this feature did not work.

Hope this helps,

Erik.

On Thu, 18 Jul 2002, Peter Bengtson wrote:

Due to a bug in Netscape, my administrator name and password was
accidentally distributed on a mailing list. Therefore, I tried changing
the admin password using the iTools web interface, simply by changing
the password on the Users page, and then by using the iTools
application's "Set Admin Password" menu item, followed by a restart of
the computer.

This resulted in very weird behaviour. I can no longer log in locally as
the admin user - both the new and the old password is rejected.
(Resetting the password to the old one makes it possible to log in
again.) Also, the authentication for realms to which the admin had
access is also screwed up in the same way. The iTools Manager
application behaves in the same way.

Why doesn't this work, why aren't there any instructions anywhere on how
to proceed if one wants to change the admin password, and what should I do?

        / Peter Bengtson
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-- Erik Lotspeich Lead Engineer Tenon Intersystems erik@xxxxxxxxx 1123 Chapala Street Ste 200 805-963-6983 Santa Barbara, CA 93101-3142 http://www.tenon.com/

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