Re: Changing the admin password - help!

["Tenon Support" <support@xxxxxxxxx>]

Peter,

Try changing it in the iTools Application.  It should work correctly 
and cause all of the realms to work correctly as well.

--Eric

> No, no, no... The bug had nothing to with iTools per se. Forget about
> that. What my question is about changing the admin password. Nothing
> else. Changing it makes it impossible to log in using the old one _or_
> the new one. What is the best course of action to take in a situation
> such as this? Reinstall?
>
> The problem seems to be that realms to which only the admin should have
> access (using normal username/password authentication) do not accept
> neither the old nor the new password.
>
> 	/ Peter
>
> Erik Lotspeich wrote:
> >  Peter,
> >
> >  I do not know of any bug in Netscape that would give a problem changing
> >  Users settings with the Admin Server.  Do you have additional information?
> >
> >  Using the "Set Admin Password" feature in the iTools application should
> >  set the password from whatever it was to the current value.  We have never
> >  seen a situation where this feature did not work.
> >
> >  Hope this helps,
> >
> >  Erik.
> >
> >  On Thu, 18 Jul 2002, Peter Bengtson wrote:
> >
> >  > Due to a bug in Netscape, my administrator name and password was
> >  > accidentally distributed on a mailing list. Therefore, I tried changing
> >  > the admin password using the iTools web interface, simply by changing
> >  > the password on the Users page, and then by using the iTools
> >  > application's "Set Admin Password" menu item, followed by a restart of
> >  > the computer.
> >  >
> >  > This resulted in very weird behaviour. I can no longer log in locally as
> >  > the admin user - both the new and the old password is rejected.
> >  > (Resetting the password to the old one makes it possible to log in
> >  > again.) Also, the authentication for realms to which the admin had
> >  > access is also screwed up in the same way. The iTools Manager
> >  > application behaves in the same way.
> >  >
> >  > Why doesn't this work, why aren't there any instructions anywhere on how
> >  > to proceed if one wants to change the admin password, and what 
> > should I do?
> >  >
> >  >         / Peter Bengtson
> >  > ---------                                ---------
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> >
> >  --
> >  Erik Lotspeich                          Lead Engineer
> >  Tenon Intersystems                      erik@xxxxxxxxx
> >  1123 Chapala Street Ste 200             805-963-6983
> >  Santa Barbara, CA 93101-3142            http://www.tenon.com/
> >
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