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Re: Changing the admin password - help!

To: <itools@xxxxxxxxxxxxxxx>
Subject: Re: Changing the admin password - help!
From: Erik Lotspeich <erik@xxxxxxxxx>
Date: Thu, 18 Jul 2002 14:57:17 -0700 (PDT)
Peter,

I do not know of any bug in Netscape that would give a problem changing
Users settings with the Admin Server.  Do you have additional information?

Using the "Set Admin Password" feature in the iTools application should
set the password from whatever it was to the current value.  We have never
seen a situation where this feature did not work.

Hope this helps,

Erik.

On Thu, 18 Jul 2002, Peter Bengtson wrote:

> Due to a bug in Netscape, my administrator name and password was
> accidentally distributed on a mailing list. Therefore, I tried changing
> the admin password using the iTools web interface, simply by changing
> the password on the Users page, and then by using the iTools
> application's "Set Admin Password" menu item, followed by a restart of
> the computer.
>
> This resulted in very weird behaviour. I can no longer log in locally as
> the admin user - both the new and the old password is rejected.
> (Resetting the password to the old one makes it possible to log in
> again.) Also, the authentication for realms to which the admin had
> access is also screwed up in the same way. The iTools Manager
> application behaves in the same way.
>
> Why doesn't this work, why aren't there any instructions anywhere on how
> to proceed if one wants to change the admin password, and what should I do?
>
>         / Peter Bengtson
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-- 
Erik Lotspeich                          Lead Engineer
Tenon Intersystems                      erik@xxxxxxxxx
1123 Chapala Street Ste 200             805-963-6983
Santa Barbara, CA 93101-3142            http://www.tenon.com/

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