Re: Directory index forbidden by rule:

Please turn off all caches.

regards,
Eric

On Apr 30, 2004, at 12:38 PM, Alan Eshelman wrote:

Some of our machines are nat'd but all of the important ones are static inside/outside the firewall. I'll try shutting off the cache... which one though, accelerator or disk cache?
--
Alan Eshelman
CE Software

On Apr 30, 2004, at 1:30 PM, Eric Yang wrote:

We are looking at this issue. For now, the issue seems to be Caching related. We recommend the users to disable the cache to avoid this problem. On the side note, are you guys all running from a NAT environment?

regards,
Eric

On Apr 29, 2004, at 12:31 PM, Tim Dancer wrote:

I have turned the accelerator cash off, so I hope this helps...

If Tenon could look into this, it would great!

Tim

On 29 Apr 2004, at 5:47 PM, Cris Boisvert wrote:

<x-tad-bigger>This is what I have on the cache settings page.</x-tad-bigger>

<x-tad-bigger> </x-tad-bigger>

<x-tad-bigger>Accelerator cache on</x-tad-bigger>

<x-tad-bigger>Ignore cache control off</x-tad-bigger>

<x-tad-bigger>Disk Cache Off (unchecked)</x-tad-bigger>

<x-tad-bigger> </x-tad-bigger>

<x-tad-bigger> </x-tad-bigger>

<x-tad-bigger>Proxy settings page</x-tad-bigger>

<x-tad-bigger>Proxy Requests off</x-tad-bigger>

<x-tad-bigger>Proxy Via off</x-tad-bigger>

<x-tad-bigger> </x-tad-bigger>

<x-tad-bigger> </x-tad-bigger>

<x-tad-bigger>If something goes bad just put them back to what you had originally and restart apache</x-tad-bigger>

<x-tad-bigger> </x-tad-bigger>

<x-tad-bigger> </x-tad-bigger>

<x-tad-bigger>From:</x-tad-bigger><x-tad-bigger> Alan Eshelman [mailto:alan.eshelman@xxxxxxxxxx]</x-tad-bigger>
<x-tad-bigger> </x-tad-bigger><x-tad-bigger>Sent:</x-tad-bigger><x-tad-bigger> Thursday, April 29, 2004 10:26 AM</x-tad-bigger>
<x-tad-bigger>To:</x-tad-bigger><x-tad-bigger> itools@xxxxxxxxxxxxxxx</x-tad-bigger>
<x-tad-bigger>Subject:</x-tad-bigger><x-tad-bigger> Re: Directory index forbidden by rule:</x-tad-bigger>

Yes, going to /index.html in whatever directory they are having trouble reaching does work and clears it up for them. BUT, you can't tell places like google search engines to just go to the index page.

Proxy is and has been off, Cache settings are as iTools default. Are you referring to the Accelerator Cache? Disk Cache? I'm wary of making changes here since I don't know the effects. Tenon helpl? I don't mind trying different things to find a solution, guide my hand!

--
Alan Eshelman
CE Software

On Apr 29, 2004, at 9:04 AM, Cris Boisvert wrote:

If you hit the site and manually put in the index page after the url it should come up..

I had the same problem with the machine reacting to a Squid Proxy/Cache that we have on our network.

Turning off the proxy and Cache in itools and it fixed it for me..

From:Alan Eshelman [mailto:alan.eshelman@xxxxxxxxxx]
Sent: Thursday, April 29, 2004 9:57 AM
To:itools@xxxxxxxxxxxxxxx
Subject:Re: Directory index forbidden by rule:

THANK GOD somebody else is getting this. I too have been seeing this error in the logs and getting complaints from random customers.

[Thu Apr 29 07:19:23 2004] [error] [client 80.11.144.82] Directory index forbidden by rule: /(site root path)

This has been going on for over a week on my site and appears to actually be getting worse. Any info on this from anyone with even half (or less) of a clue would be appreciated.

--

Alan Eshelman

CE Software

On Apr 29, 2004, at 8:13 AM, Tim Dancer wrote:

Hi all,

I have been getting a number of reports over the last couple of months that users can't access our clients sites. The error they get is.

Forbidden

You don't have permission to access / on this server.

Apache/2.0.49 (Unix) DAV/2 mod_fastcgi/2.4.2 PHP/4.3.6 mod_ssl/2.0.49 OpenSSL/0.9.6i Server at www.solowings.co.za Port 80

When I checked the error logs it shows the error when pointing to the root directory of the virtual host. This is the error I get in the log.

Directory index forbidden by rule: /Library/Tenon/WebServer/WebSites/solowings.co.za/

I don't have any access controls on this virtual host and I have all the default index pages. I have never actually seen it myself. The only way I replicate it is if I put the https: in front of the domain. The default index pages

index.html index.html.var index.php default.php index.htm default.htm default.html

Any help is appreciated...

Tim

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Tenon Intersystems 805-963-6983
232 Anacapa Street, #2A eyang@xxxxxxxxx
Santa Barbara, CA 93101 http://www.tenon.com

--
Tenon Intersystems 805-963-6983
232 Anacapa Street, #2A eyang@xxxxxxxxx
Santa Barbara, CA 93101 http://www.tenon.com